Everything teachers and students need to use MyMusicBuddy.

MyMusicBuddy is a SaaS platform for music teachers to manage students, lessons, progress, resources, invoices, payments and student portal access from one place.

1. Go to the main site registration page.
2. Choose your plan.
3. Verify your email address if prompted.
4. Complete setup by adding your studio details, instruments and lesson rates.

After setup, you land on the teacher dashboard.

1. Add your studio name and contact details in Settings.
2. Add your teaching instruments.
3. Add lesson rates, such as 30 minutes or 60 minutes.
4. Check notification preferences.
5. Add your first student.

The dashboard gives you a quick overview of active students, upcoming lessons, monthly revenue, pending invoices, upcoming lessons and recent payments.

Yes. The teacher and student portals are responsive. On smaller screens, the sidebar condenses into a menu so you can still reach the main sections easily.

1. Open Students from the teacher portal sidebar.
2. Select Add student.
3. Enter the student name, student email, instrument, billing option and any notes.
4. Set a student portal password if you want them to sign in immediately.
5. Save the student.

If a password and email are provided, the student receives an invite email for the student portal. The first instrument and lesson rate created during setup can be automatically assigned when adding your first students.

The student email is used for student portal login and notifications, including new lessons, changed lessons, cancelled lessons, generated invoices, paid invoices and uploaded resources.

Yes. Open the student's profile, choose edit, and set a new password. Students can also change their own password from the student portal settings page.

Yes. Student deletion is designed as an archive first, so lesson, invoice, payment, resource and progress history is preserved. Archived students can be restored from the archived section. If you no longer need the record, you can permanently delete the student from the archived area.

Your plan may have reached its student limit. Starter allows up to 5 students. Pro allows up to 25 students. Studio is intended for larger studios and includes the highest limits.

1. Open Schedule.
2. Choose Add lesson.
3. Select the student, date, start time and end time.
4. Add notes if needed.
5. Save the lesson.

The student is emailed when lesson notifications are enabled.

Yes. Use the repeat options when creating a lesson. You can create weekly, biweekly or monthly repeating lessons and choose an end date or number of occurrences.

Lessons in the past can be marked as completed by the platform's completion logic. Completed lessons are then available for invoicing if they have not already been invoiced.

1. Open the lesson from the schedule or student profile.
2. Choose edit or reschedule.
3. Set the new date and time.
4. Save the change.

The student email includes the updated date and time.

The lesson is removed from the schedule. For recurring lessons, you can remove just one lesson or this and future lessons in the series. The student receives a cancellation email when lesson notifications are enabled.

Check that the lesson is completed, belongs to the correct student, has not already been invoiced and has a billable rate. Only outstanding completed lessons should be picked up by invoice generation.

Progress tracking helps teachers record what a student is working on, what has improved, what needs attention and what goals come next.

1. Open Progress from the sidebar or open a student's profile.
2. Select Add progress.
3. Choose the student and enter the update.
4. Add a date, category, level or notes where available.
5. Save the entry.

Yes. Students can view their own progress updates in the student portal, where enabled for their account and plan.

Progress and progress exports are plan-gated. If the page or export buttons are disabled or unavailable, check your current subscription in Settings.

1. Open Resources.
2. Select Upload resource.
3. Choose the file and complete the resource details.
4. Assign it to the relevant students.
5. Save the upload.

Assigned students receive an email notification when resource notifications are enabled.

Students sign in at student.mymusicbuddy.co.uk and open Resources. They only see resources assigned to them.

Ask the teacher to open Resources and check that the file is still listed and assigned to the student. If it still will not download, contact support with the student's name and the resource title so the file link can be checked.

Yes. Use the actions on the Resources page to edit resource details or delete resources you no longer want to share.

When you generate an invoice for a student, MyMusicBuddy looks for completed lessons that have not already been invoiced. It groups the outstanding lessons into a new invoice and marks those lessons as invoiced so they are not billed twice.

1. Open the student's profile or the Invoices page.
2. Select Generate invoice.
3. The system creates an invoice from outstanding completed lessons.
4. The student receives an invoice email when invoice notifications are enabled.

The most common reasons are: there are no completed lessons, all completed lessons have already been invoiced, the student has no suitable billing rate, or the lessons belong to another student or teacher account.

Open the invoice and choose Mark as paid, or record a payment and link it to the invoice. When an invoice is marked paid, the student receives a payment received email.

Yes. Students can view their invoices and payment status from the student portal.

1. Open a student profile or the Payments page.
2. Select Add payment.
3. Enter the amount, method and notes.
4. If available, link the payment to an invoice.
5. Save the payment.

If the linked invoice is unpaid, MyMusicBuddy marks it as paid and emails the student to confirm the payment has been received.

Payment export is available on eligible plans. If export is unavailable, check your plan in Settings.

Students sign in at student.mymusicbuddy.co.uk using their student email address and password.

Students can see their own lessons, progress, resources, payments, invoices and settings. They cannot see other students or teacher-only admin areas.

The teacher can set the password when creating or editing the student. Students can then change their password from their student portal settings page.

1. Check they are using the student portal, not the teacher login page.
2. Check the email address matches the one on their student profile.
3. Ask the teacher to reset their password if needed.

Students can receive emails when they are added, lessons are created, lessons are changed, lessons are deleted, invoices are generated, invoices are paid and resources are uploaded.

System notifications are sent from notifications@mymusicbuddy.co.uk. Replies can route to the teacher email where configured.

Yes. Notification preferences are managed in Settings. Teachers can control lesson, invoice, resource and new-student notifications where those options are available.

Email logs are available for Pro and Studio plans. The log shows recipient, subject, status and timing so you can confirm whether a notification was attempted. Email templates can be amended from the template files when you need to adjust wording.

1. Check the student email address is correct.
2. Check notifications are enabled in Settings.
3. Check the email log for sent or failed status.
4. Ask the student to check spam or junk folders.

• Starter: free, up to 5 students, 1 instrument and 1 lesson rate.
• Pro: £9.99 per month, up to 25 students, with paid features such as reporting, progress and email logs where enabled.
• Studio: £19.99 per month, designed for larger studios and includes the highest feature set, including custom branding.

Open Settings in the teacher portal and use the subscription section to choose the plan you want. You will be sent to Stripe to complete the plan change where required.

Plan changes are handled through the subscription controls in Settings. Upgrades are handled through Stripe and can take effect immediately. Downgrades or cancellations can continue until the end of the current billing period depending on the billing state.

The feature may require Pro or Studio. Check the plan badge in the sidebar or the subscription section in Settings.

Custom branding is available on the Studio plan.

Studio plan teachers can customise portal branding, including logo and brand colours where supported. Branding can apply to both the teacher portal and the student portal.

Yes. Use the branding area in Settings to remove the uploaded logo and return to the default MyMusicBuddy branding.

Settings includes your studio details, instruments, lesson rates, notification preferences, branding, two-factor authentication, export options and subscription controls.

Open Settings and use the lesson rates area to add or edit rates. Starter accounts are limited to one rate.

Open Settings and use the instruments area. Starter accounts are limited to one instrument.

Exports are available according to plan. Export options can include students, lessons, invoices, payments, resources and progress records.

Reports help teachers review students, lessons, invoices, payments, resources and progress in a readable format. Where student data appears, reports should show student names rather than only database IDs.

Exports are available according to plan. If a report or export option is not shown, check the subscription section in Settings.

The admin area can show teacher account status, plan details, last login time and last login IP address where recorded.

Yes. Support can lock or unlock teacher accounts and require reverification when an account needs an extra safety check.

Use strong, unique passwords for teacher and student accounts. Avoid reusing passwords from other services.

Use the forgot password link on the teacher login page. You will receive a password reset email if the address matches an account.

Yes. Teachers can enable optional two-factor authentication from Settings. If you choose to remember a trusted device, you can skip repeat 2FA prompts on that device for 30 days.

No. Teachers use mymusicbuddy.co.uk. Students use student.mymusicbuddy.co.uk.

No. Student portal pages should only show the logged-in student's own lessons, resources, progress, invoices and payments.

1. Refresh the page.
2. Sign out and sign back in.
3. Try a private browsing window or a different browser.
4. If it still happens, contact support with the page address and what you clicked before the blank page appeared.

Open Settings and try the subscription button again. If Stripe does not open, or the page stays blank, contact support with the plan you are trying to move to and the email address on your teacher account.

Ask the teacher to check that the resource is still available and assigned to the student. If the resource is listed but still cannot be downloaded, contact support with the resource name and student name.

Invoices are only generated from completed lessons that have not already been invoiced. Check the student's lessons first. If the student has completed, uninvoiced lessons and no invoice is created, contact support with the student name and lesson dates.

1. Check the student's email address is correct.
2. Check your notification settings are switched on.
3. Ask the student to check spam or junk folders.
4. If your plan includes email logs, check whether the email shows as sent or failed.

Email support@mymusicbuddy.co.uk with your account email, the page you were using and a short description of what happened.